15 May
Bureaucracy is a hard nut to crack.
Dealing with Indonesia's bureaucracy can be incredibly stressful if you don't know someone who knows someone who ….
Dead Funny?
A teacher acquaintance died some two years ago and, appointed by his mother, another acquaintance acted as executor of the estate. This required notarised documents from the British Embassy and his mother giving her authorisation in order to close his bank account.
All this took over a year. The bank (BCA) then informed her that the death certificate had expired, so she had to get a new one.
Were they thinking of zombies?
———————Or perhaps ….
Dead Easy?
No way!
A good friend is considering becoming an Indonesian citizen as a way of overcoming the annual hassles of renewing his KITAS, the temporary resident permit.
Veeramalla Anjaiah has written about the Herculean task involved in achieving this in today's Post.
According to Article 19 of the Citizenship Law No. 12/2006, foreigners who have resided in Indonesia for five years continuously or 10 years with gaps, can apply for citizenship.
I had to go to more than 20 offices, some of them repeatedly, to get the job done. After more than 20 years of staying here, I learned a lot about how to deal with Indonesian officials; many are nice, hardworking and friendly. But some of the rules and procedures are really frustrating.
My main weapons were patience, a smile and determination. I used to carry dozens of photocopies, photos of different sizes, stapler, glue and original certificates for me and my family.
In many offices, people suspected I was a private broker or agent who processed official documents after seeing my bag was full of papers.
Once Penabur have followed the ruling of the Supreme Court, I will be able to investigate sponsorship by 'Er Indoors. Some details of an Indonesian spouse sponsoring a foreigner can be found here.
Dead Stupid?
Or merely prone to the couldn't-give-a-shit for customers syndrome?
Last night while Our Kid and I were totally engrossed in the "very solid thriller" Unknown, starring Liam Neeson, when – fumf – the lights went off and the TV (and computers, fridge, pump …) went off. At first we thought it was just our house because it wasn't the whole street. But no, it was the house on the right, one diagonally to the left and four others seemingly chosen at random. We lit candles, all the while praying that we wouldn't be left in darkness too long, yet knowing that there was no chance of discovering the denouement of the movie that evening.
We rang up the local office of PLN, the state electricity office to report the outage, only to be told that they were already doing some maintenance. Apparently, they'd spent three hours doing whatever they do earlier in the day.
Now that leaves one simple complaint: how come no-one had informed us? Are six customers of such negligible importance that they couldn't be bothered to stroll round to our houses to give us fair warning?
Note: President SBY is due to visit Lombok on Friday.
Two years ago, he launched the “blackout-free Indonesia” campaign in Mataram, its capital, but the island still suffers from rotating outages.
On Monday, the provincial spokesman Tribudi Prayitno said that steps were being taken to ensure there would be no disruption to electricity supplies for the visit.
The bureaucrats may be able to fool the President, but they can't fool the masses.















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