The saga of paying Indovision continues ~ see here, here, here, here, and here for the history. This month’s bill has arrived informing us that previous methods of paying finished on June 15th with the closure of two bank accounts. Of course, there’s no information on the bills about the new arrangements. Being a methodical type of guy, I figured that an approach to their call centre might make sense and spare us stress. And they promptly replied:
You are pleased to find attached file consist of our current method of payment.
No I most definitely am not!!!
I’ve moaned often enough about the poor connections through our ISPs here, so expecting me to download more than 2mb of instructions about paying a monthly bill is really taking the piss. What’s more, each email has two.pdf attachments which are exactly the same !!! (Thankfully, AvirMail enables me to delete them from the server.)
My bank, Permata Bank, is the enforced amalgamation of a number of fairly good banks. The only allegations against two of them, Bank Bali and Bank Universal, came about because of the dirty tricks from the Suharto clan who were trying to snatch them from the controlling families in pre-krismon times. They were efficient and customer friendly then, but now?
Can I pay Indovision through a Permata Bank ATM?